Firebird UK
[ Home ]  [ Catalog ]  [ Terms & Conds ]  [ Search ]  [ View Basket ]  [ Checkout ]  [ Contact Us ] 
View Basket
Checkout
Search
Terms & Conds
Contact Us


About Us Simon Murphy's Flying Circus is based in an idyllic setting in the Devon countryside, far from the madding crowd.

The business is owned and run by ....just me - Simon Murphy. I'm "probably" the longest established distributor of free flying equipment in the UK, having been in the free flight industry since 1976. I fly a Moyes Malibu or Litespeed RS, or a Firebird Raven - when the opportunity arises.

I offer the benefit of over 36 years in free flight, and the relative security of dealing with the longest-established distributor in the industry. The world-leading brands which have chosen the Flying Circus as their distributors for the UK must know something!

I have a hard-earned reputation for keeping the customer happy. The aim is to maintain that reputation, because it is your next order that will keep me in business tomorrow. If you have any helpful suggestions or comments please email me at simon@turfhouse.com.

Contact details:
Simon
Simon Murphy's Flying Circus
Turfhouse
Luppit
Honiton
Devon
EX14 4SA
UK

Phone: 01404 891 685

Email: simon@turfhouse.com
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or SECURELY over the Internet.
Shipping And Handling All items ordered via the Firebird UK Secure Online Shop will be sent at the same shipping rates as if you had ordered them by telephone. Naturally, these charges vary with the size and weight of the items, but after having been 28 years in the business, you can rest assured they will be competitive! If you require an estimate of the cost of your shipping your order, just phone or email us beforehand.
Delivery Schedule We aim to process your order right away. We normally send your order to you in 1-2 business days as long as the items are in stock.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices shown include 17.5% VAT wherever this tax is applicable. Orders shipped outside the UK and European Union do not incur VAT, so 17.5% will be deducted from the prices shown.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet.

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption, which is regarded as EXTREMELY secure. Details are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please use the communications method of your choice and contact us using the details at the top of this page. We are always delighted to here from prospects, customers and partners.
Privacy Policy FirebirdUK do not disclose buyers' information to third parties. Cookies (text files written to your PC's hard drive) are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item to keep track of the contents of your shopping cart once you have selected an item. This is standard practice with web-based ordering and does not pose a security or privacy threat in any way.
Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy A full refund will be paid for goods returned in perfect condition within 7 days of receipt, in the event that the order is cancelled. Postage and packing charges will not be refunded.


Back to Top